At Areumkaya, we are committed to delivering your orders safely and on time. Please read our Shipping Policy carefully to understand how shipping and delivery work.
We currently ship within India only
International shipping is not available at this time
All orders are processed within 1–2 business days
Orders are not shipped or delivered on Sundays or public holidays
In case of high order volumes, processing may take slightly longer. We will notify you if there is a significant delay
Free shipping on all orders across India over INR 550
Standard delivery time: 5–7 business days after dispatch
Delivery timelines are estimates and may vary depending on:
Customer location
Courier partner
Weather conditions or unforeseen delays
Areumkaya is not responsible for delays caused by courier partners or circumstances beyond our control.
Once your order is shipped, tracking details will be shared via SMS or email
You can use the tracking link to monitor your shipment until delivery
COD is available on eligible orders
There are no extra charges for COD
For COD orders, dispatch will be done only after call verification
If the verification call is unanswered or declined, the order may be cancelled
Please ensure your shipping address and contact details are accurate at checkout
Areumkaya is not responsible for delivery failures due to:
Incorrect or incomplete address
Customer unavailability
Refusal to accept delivery
Re-shipping charges (if applicable) may be borne by the customer.
If your order arrives damaged or appears to be tampered with:
Contact us within 24 hours of delivery
Share clear photos/videos and the mandatory unboxing video
We will investigate and resolve the issue as per our Return & Refund Policy
Ownership and risk of loss transfer to the customer once the order is handed over to the courier partner
However, we will assist you in coordinating with the courier for resolution if issues arise
By email: support@areumkaya.com
By visiting this page on our website: https://areumkaya.com/contact-us/
By phone number: +91 7018257223
